How to Get Started

Working with Long Term Services and Supports

If you or a loved one need assistance at home, a MnCHOICES assessment is required to determine what long-term care programs and services are best for you. Even if you are not eligible for public benefits, a certified assessor can assist you in understanding what services, accommodations, and resources exist. Follow the steps below to get started.

Step 1: Request a MnCHOICES Assessment

To schedule your free assessment, call our Long Term Services and Supports Intake line at 763-324-1450. You can also request an assessment by submitting a MnCHOICES Referral Form (PDF)

Step 2: Complete a MnCHOICES Assessment

A certified assessor will complete a MnCHOICES assessment in your home or another location if preferred. Family and friends are welcome to join you during the assessment. Please be aware assessments may take approximately two hours to complete. View more to learn more about what to expect and how to prepare for your MnCHOICES assessment.

Step 3: Eligibility Determination 

Following the MnCHOICES assessment, a certified assessor will review supports and services you may be eligible for based on assessment outcomes. Services can vary for individuals under 65 or over 65. If you are eligible for publicly-funded services, your case will be forwarded to a committee for final review and approval. If you do not meet eligibility requirements and still need assistance, the certified assessor can discuss other options with you. You may also view more for additional resources.

Step 4: Ongoing Services

A review committee will make the final determination on program or waiver assignment. All programs and waivers offer different service options. If you are assigned a case manager, they will contact you to schedule a home visit to review support options available to you.

You will be required to follow your program's guidelines which often includes 2 required home visits throughout the service year. A MnCHOICES reassessment is required on an annual basis to determine ongoing eligibility and your case manager or a county representative will make a referral on your behalf. You will be contacted by a scheduler to set up your visit. Failure to complete an annual reassessment could result in a lapse or termination of your services.