Text to 911

CALL if you can, Text if you CAN’T

When Should Text-to-911 be Used?

  • The reporting party cannot speak while a crime is in progress.
  • The reporting party must remain quiet to stay safe.
  • If speaking may cause harm, such as in a home invasion, domestic violence, or human trafficking situation.
  • If the reporting party encounters a suicidal or agitated person.
  • If peer pressure is strong.
  • If the reporting party is deaf, deafblind, hard of hearing, or has a speech impairment. 
  • If you can safely call, call 911 and do not text. Texting simply isn't as efficient in an emergency.

How to Text 911

  • Enter the numbers 911 in the "To" field.
  • Text messages should include your location and type of emergency.
  • Send the message.
  • Be ready to answer questions and follow instructions.
  • Use simple words.
  • Do not use abbreviations, emojis, pictures or slang. (BRB, IDK, THX, 2day and BTW, for example)
  • Do not text and drive.

It is a crime to text 911 with a false report.  If you accidentally send a text to 911, send another text or place a call to let the dispatcher know that there is no emergency.