Economic Assistance Document Upload Portal

Link to Economic Document Upload Portal

Document Upload Portal

The Economic Assistance Document Portal only accepts these types of files: PDF, JPG, and PNG. Please use the links on our web pages to complete applications.

Instructions for uploading documents are shown below for the following options:

• How to upload Child Support Custodial Parent (Payee) documents
• How to upload Child Support Non-Custodial Parent (Payor) documents
• How to upload MNsure Medical documents
• How to upload documents for other programs (Cash, SNAP, Emergency, other health care (not MNsure))

Child Support – Custodial Parent (Payee):

1.    Select Child Support – Custodial parent (Payee) from the drop-down Options list

2.    Type in your PRISM case number. If you don’t know your case number, please enter your social security number.

3.    Type in your Participant Number if you know it.

4.    Type in your First Name and Last Name in the Custodial Parent Name box.

5.    Type in your phone number including area code in the Telephone Number box.

6.    Click the first Choose File button.

7.    Select the document you want to upload. (note: you may need to click open)

8.    You can select more documents by repeating steps 6 and 7.

9.    Type in the Captcha code (a random list of letters and or numbers) exactly as they are listed. The one shown below is only an example.

 If you are having trouble reading it, click the small speaker to the right of the box where they are listed. It will read the letters or numbers to you.

10.    Click Submit Request

11.    A confirmation page will appear. It will list each document or picture you tried to upload. It will tell you if it was successful or if it failed to upload. Please write down your confirmation number. A confirmation email will not be sent.

Child Support – Non-Custodial Parent (Payor):

1.    Select Child Support – Non-Custodial parent (Payor) from the drop-down Options list

2.    Type in your PRISM case number. If you don’t know your case number, please enter your social security number.

3.    Type in your Participant Number if you know it.

4.    Type in your First Name and Last Name in the Non-Custodial Parent Name box.

5.    Type in your phone number including area code in the Telephone Number box.

6.    Click the first Choose File button.

7.    Select the file you want to upload. (note: you may need to click open)

8.   You may upload more documents by repeating steps 6 and 7.

9.    Type in the Captcha code (a random list of letters and or numbers) exactly as they are listed. The one shown below is only an example.

If you are having trouble reading it, click the small speaker to the right of the box where they are listed. It will read the letters or numbers to you.

10.    Click Submit Request

11.    A confirmation page will appear. It will list each document or picture you tried to upload. It will tell you if it was successful or if it failed to upload. Please write down your confirmation number. A confirmation email will not be sent.

MNsure Medical

1.    Select MNsure Medical from the drop-down Options list

2.    Type the first name of the person receiving health care through MNsure in the Client First Name box.

3.    Type the last name of the person receiving health care through MNsure in the Client Last Name box.

4.    Type in the date of birth of the person receiving health care through MNsure in the Client Date of Birth box.

5.    Type in the MNSure ID of the person receiving health care

6.    Type in your phone number

7.    Click the first Choose File button

8.    Select the document you want to upload. (note: you may need to click open)

9.    You can upload more documents by repeating steps 7 and 8.

10.    Type in the Captcha code (a random list of letters and or numbers) exactly as they are listed. The one shown below is only an example.

If you are having trouble reading it, click the small speaker to the right of the box where they are listed. It will read the letters or numbers to you.

11.    Click Submit request

12.    A confirmation page will appear. It will list each document or picture you tried to upload. It will tell you if it was successful or if it failed to upload. Please write down your confirmation number. A confirmation email will not be sent.

Other Public Assistance Programs – Cash, SNAP, Emergency, Other health care (not MNsure)

1.    Select Other Public Assistance Programs from the drop-down Options list

2.    Type the first name of the person receiving benefits in the Client First Name box.

3.    Type the last name of the person receiving benefits in the Client Last Name box.

4.    Type in the date of birth of the person receiving benefits in the Client Date of Birth box.

5.    Type in the case number of the person receiving benefits in the MAXIS Case Number box if you know it.

6.    Type in your phone number

7.    Click the first Choose File button

8.    Select the document you want to upload. (note: you may need to click open)

9.    You can upload more documents by repeating steps 7 and 8.

10.    Type in the Captcha code (a random list of letters and or numbers) exactly as they are listed. The one shown below is only an example.

If you are having trouble reading it, click the small speaker to the right of the box where they are listed. It will read the letters or numbers to you.

11.    Click Submit request

12.    A confirmation page will appear. It will list each document or picture you tried to upload. It will tell you if it was successful or if it failed to upload. Please write down your confirmation number. A confirmation email will not be sent.