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1. What Resources Can I Access From Home?

A variety of Library resources are available online. Please see our eLibrary and Resources & Databases pages for more information.

2. Can I Still Return Items at the Library?

We are accepting returns in our library book drops while we are closed.

3. Can I Still Place Holds on Items?

◦Patrons may continue to place items on hold (up to 30 items at a time), but physical items will not be available for pick up until the buildings are open to the public again

4. How Will the Library Closures Affect When My Items are Due?

All checkedout items have had their due dates extended. No items will accrue overdue fines while the libraries are closed.

5. My Library Card is Expiring. How Will I Renew It?

All Library cards that had expired this year or were set to expire this year have had their card expiration dates extended an additional year. Patrons will not have their library cards expired while our libraries are closed.

6. Will the Library On-the-Go Locations Be Open?

The Library On-the-Go Andover and Ramsey locations will be closed as well. We will not be accepting returns at the bookdrops at those locations. If you want to return your checked out items, please return them to one of our libraries.

Update 02/01/2021:  The Andover On-the-Go location is now open, but the Ramsey On-the-Go location remains closed.

7. What Will Happen to the Items I Had on Hold?

If one of your holds was available on the hold shelf at one of our libraries, that hold will still be available for you to pick up when we reopen. Your hold will not expire while we are closed.

8. Can I Still Make Room Reservations at the Libraries?

We are not accepting new reservations at this time for our meeting and study rooms.